OpenAI announced the ChatGPT for small business program, a set of resources designed to help small teams become more productive using ChatGPT. The program includes hands-on virtual training webinars, in-person AI academies across the US, new guides with customer stories and interactive workflows, and curated partner integrations with companies like Dropbox, Shopify, Intuit, Slack, Atlassian, and Wix. The webinars cover specific use cases in accounting, marketing, ecommerce, and offer prompts and automations. At prior Small Business AI Jams, 78% of participants built a functional AI workflow in a single day, and 42% saved more than five hours a week with AI.

The announcement also highlights ChatGPT Work, an agent that can complete multi-step tasks and connect to files, applications, and business memory. ChatGPT Work is powered by GPT‑5.6, OpenAI’s most advanced model, available to businesses of any size and subscription plan. Example use cases include turning a voice note into a Slack message, creating a real-time market intelligence Site, analyzing customer reviews to generate training presentations, and evaluating inventory to suggest new products or campaigns.

Small businesses can choose the right intelligence level for each task, balancing quality, speed, and cost. The program encourages direct feedback from owners via webinars, local events, and surveys to shape the product roadmap. Registration and sign-up links are provided for upcoming events and updates.